Technetix Group Ltd is proud to announce its outstanding Net Promoter Score (NPS) results, reflecting an ongoing high level of customer satisfaction and loyalty.
According to our latest survey conducted among our customers across the globe, Technetix achieved an impressive NPS of 45. The NPS is a widely recognised measure of customer loyalty and satisfaction, indicating the likelihood of customers recommending a company to others.
Paul Broadhurst, President and Chief Executive officer said, ‘We have an unwavering commitment to delivering outstanding solutions for broadband networks and ensuring our customers are delighted. It serves as a testament to our dedication to creating meaningful and long-lasting relationships with our customers.’
The survey responses highlighted several key factors contributing to the high NPS score, including:
- Technetix is a trusted partner with a great team
- Customers appreciate being involved in product development
- An innovative approach with products that are leading the industry.
We would like to express our gratitude to our valued customers for their trust and support, which has contributed to our remarkable NPS achievement. Their feedback and loyalty inspire us to continuously improve and exceed their expectations.
Technetix has also published its 2022 Sustainability Report, providing more detail on their sustainability priorities and initiatives.